Online Behaviour Reports Cross Channel Hopping!
If there’s one clear lesson to be learnt from the explosions caused by Smartphone and netbook accelerating online search is that business marketing strategies need to stay on top on top of user channel switching behaviour driving webwatchers dizzy!
Savvy business owners and their website design boys and girls keep close to website analytics. They know that nothing stays the same from minute to minute and if a PPC adword or newsletter email marketing campaign is to bring in the desired results then they must stay in touch with their target market niche segment.
In other words, in 2010, online marketing means engaging with every single visitor and knowing what they are looking for and how they try to find the object of their search.
A recent Cross-Channel Commerce study reports that increasingly online consumers are switching between channels when both researching and making purchases, with the overwhelming majority using at least two channels in their purchase decisions. (more…)
